This 15-storey luxury hotel comprises a total of 302 rooms of which 34 are suites. Facilities within the air-conditioned hotel include a foyer with a reception desk, a safe and a currency exchange bureau in addition to a cafe, 5 bars, a TV room and 4 restaurants. International dishes are served up in the a la carte A la Cubana restaurant and Las Columnas buffet restaurant whilst grilled specialities are available in the a la carte Restaurant Criollo and guests may alternatively dine in the pizzeria. It is possible to gain access to the Internet and there is 24-hour room service to make use of, as well as a laundrette and medical assistance. There is a playground for younger guests and those arriving by car may make use of the car parking facilities. This hotel affords a convenient location near the historic quarter of the city, in one of the most elegant areas of Santiago de Cuba where travellers may explore the winding colonial streets or savour Santiago's world-famous rum and cigars whilst listening to traditional Cuban music. Lying on lively Avenida de las Americas, the hotel is a mere 100 m from the Che Guavara monument, about 1 km from the international hospital and approximately 1.5 km from Heredia theatre and the Plaza de la Revolucion. It is 2 km to the historic centre where an array of shops to be found, Antonio Maceo airport is some 7 km away and it is 25 km to the nearest beach. The hotel is the ideal base for a relaxing holiday or a business trip, offering comfortable, luxurious surrounds. It is particularly suited to conferences, honeymoons and incentives. Santiago de Cuba is the second largest city in the country and offers a great deal of Caribbean flair. Two features distinguish it from other locations: the warm, hospitable, fun-loving people and the rich cultural and historical heritage coupled with the bay'd majestic beauty, being surrounded by mountains.